Terms of Service
These Terms of Service govern your use of Propnoma. By creating an account or using any part of the service, you agree to be bound by these Terms. If you do not agree, please do not use the service.
The software platform, application, and website are owned, operated, and published by Quorien Shift LLC, a limited liability company incorporated in Wyoming, USA (hereinafter referred to as "the Company", "We", "Us", or "Our").
1. About Propnoma
Propnoma is a proprietary property management software (PMS) platform for long-term residential rentals. It provides a technical interface allowing landlords and letting agencies to coordinate properties, tenants, leases, accounting ledgers, and maintenance requests; allows portfolio tracking for property owners; and allows tenants to view rental data, report maintenance issues, and send rent payments online.
2. Direct Payment Processing Disclaimer (Stripe Connect)
Online rent payments executed within the platform are processed using Stripe Connect network rails.
- Rent funds move directly from the tenant’s card or bank account to the connected Stripe merchant account established independently by the landlord or letting agency.
- Quorien Shift LLC is not a financial institution, money transmitter, escrow agent, or party to any lease or rental agreement.
- The Company never holds, processes, touches, or takes custody of tenant rental funds. We assume zero liability for payment processing failures, transaction disputes, tenant bank fee structures, or chargebacks.
- All local tax reporting requirements, rental declarations, or compliance liabilities regarding rent transactions remain exclusively with the landlords or letting agencies.
3. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts under applicable regional laws to utilize Propnoma. By creating an account, you represent and warrant that you meet these mandatory criteria.
4. Account Registration & Security
You agree to supply accurate, current, and complete details during the registration process. You retain sole responsibility for maintaining the strict confidentiality of your account credentials and password, and for all actions occurring under your user profile. You must notify our support desk immediately at support@propnoma.com if you suspect unauthorized account access or data security breaches.
5. Software Subscriptions & Payouts (Lemon Squeezy)
All recurring premium platform software subscription tiers (€19, €35, €99, €199) are legally sold, processed, and invoiced through our authorized Merchant of Record, Link, LLC (Lemon Squeezy, a Stripe company), which appears as the seller on checkout and receipts.
- Billing and Renewal: Subscriptions are billed on an automatic, recurring monthly or annual schedule via your chosen payment method. Your access plan will renew automatically unless explicitly canceled inside your billing settings before your anniversary renewal date.
- Free Trials: New accounts may receive a single 30-day free evaluation trial window. Payment cards are only charged upon the expiration of the trial window if the account is not actively canceled.
- Tier Modifications: Subscription tier upgrades apply immediately upon successful settlement of the prorated pricing difference. Plan downgrades apply immediately; unused time balances are credited against future invoice cycles rather than issued as cash refunds.
- Pricing Adjustments: The Company preserves the right to modify subscription pricing structures by providing at least 30 days’ written notice.
- Refund Policies: Software subscription refunds are handled entirely at our sole discretion for annual payment packages; monthly billing tiers remain strictly non-refundable once successfully processed by the Merchant of Record.
6. Acceptable Use Policies
You strictly agree not to:
- Leverage Propnoma for any illicit purpose or in violation of local municipal, state, federal, or international guidelines.
- Upload, anchor, or transmit fraudulent, deceptive, or intentionally malicious tenant identity or real estate documentation data.
- Attempt to reverse engineer, decompile, crawl, modify, scrape, or extract application data pools from our database layers using scraping software or automated API bots.
- Disrupt or compromise the network integrity, performance, or authentication servers hosting our digital assets.
7. Proprietary Rights & Intellectual Property
All application source code, databases, design components, software architectures, logos, and trademarks deployed on Propnoma (excluding raw content uploaded directly by you) are owned exclusively by or licensed directly to Quorien Shift LLC. You do not acquire ownership rights by accessing the platform and may not reproduce or distribute any platform layout asset without our prior, explicit written permission.
8. Data & Privacy Integration
Your use of our platform is governed closely by our Privacy Policy, which is integrated directly into these Terms by reference. While you preserve raw ownership of your uploaded metadata, you grant Quorien Shift LLC a limited, secure license to store, translate, parse, and backup that data strictly to ensure system performance, data retrieval, and operational uptime.
9. Disclaimer of Warranties
Propnoma is provided to you strictly on an "as is" and "as available" matrix without any warranties of any kind, whether express, statutory, or implied. Quorien Shift LLC explicitly disclaims any warranties of merchantability, fitness for a particular layout purpose, and uninterrupted system security uptime. Your engagement with the software utility is executed at your own operational risk.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Quorien Shift LLC (including its officers, directors, or underlying infrastructure dependencies) shall not be held liable for any indirect, circumstantial, special, or consequential damages—including but not limited to loss of corporate profits, operational rental income, tenant data loss, or server hardware failures.
Our cumulative maximum legal liability for any actionable claim arising directly from these combined Terms shall not under any condition exceed the actual total software subscription service fees paid by you to the platform in the twelve (12) months immediately preceding the event giving rise to the claim.
11. Account Suspension & Termination
The Company preserves the unilateral authority to temporarily suspend or permanently terminate your software access profile at any time for material breaches of these Terms. You retain the right to terminate your account profile at any time through your internal settings control panel. Upon successful account closure, user records are securely scrubbed and permanently deleted from production server lines within 30 days in strict alignment with our Privacy Policy.
12. Governing Law & Jurisdictional Venue
These Terms, our platform operations, and any legal disputes arising from your account utilization shall be governed by and interpreted in complete accordance with the laws of the State of Wyoming, United States, without regard to cross-border conflict of law principles. Any formal legal proceedings or judicial filings must be initiated exclusively within the courts located in Wyoming, USA.
13. Contact Info
For legal documentation queries, platform inquiries, or to report service usage violations, contact us at:
Legal Department Email: legal@propnoma.com
Corporate Headquarters: Quorien Shift LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA